FAQ

ORDERING

How long is your lead time?

 

Although we are a small business we are proud to offer fast, easy service. Orders placed will often be dis the same day (Monday - Friday). If not, the next working day should see your order leave us. During our peak times this may be extended but shouldn't exceed 3 working days at the absolute maximum.

 

Are your products suitable for vegans?

 

All of our soy candles are made with 100% soy wax flakes and either pure essential oils or high grade perfume oils. We don't test on animals and the ingredients we use are also cruelty free. 

Where are your candles made?

We make every single candle by hand in our studio in Pickens, SC.

 

Does your soy wax come from a sustainable source?

Our soy wax is grown and processed in the USA and is certified free of GM materials.

 

Can I get samples before ordering?

Absolutely! You can purchase individual tealight or melt samples and we also include a free sample in parcels whenever we can. Drop us a note if there's a scent you didn’t order but would like to try.

 

Are your candles made with essential or perfume oils?

 

We use toxic free , vegan friendly fragrance oils in our blends. This allows us to get a great range of scents and also makes our candles excellent value for money. 

Can my order be sent as a gift?

Absolutely! You can choose to gift box your order by adding the option to your cart before checking out. We will also include a note if you'd like and we never send parcels out with financial information in them. Please note that parcels are often sent in branded cardboard boxes.

CONTACT US

Email:Gawdessglowcandleboutique@gmail.com